Your Apple Specialists
Apple AirPods
Along with servicing your AirPods, we can replace lost buds or cases. Check out our pricing below or come in store to see our team.
Two locations - Fitzroy | South Yarra
Appointments Available
An appointment is not necessary, however by booking ahead, it will reduce your wait time in store. When making an appointment, be sure to select My Byte Fitzroy or My Byte South Yarra as your preferred service provider. We look forward to meeting you.
Lost
Lost one of your AirPods or charging case? We can provide you a replacement at a discounted cost.
Faulty
Crackling AirPods? Poor sound quality? Case not charging? Talk to us about your service options.
Replacements
Doesn't matter how old your AirPods are, or what generation, if they are faulty we can replace them.
Warranty
Have piece of mind that all replacements are backed by Apple Warranty and Australian Consumer Law.
Clean your AirPods | Bring in your receipt
Prior to your service
Don't forget to
Clean your AirPods
Clean your AirPods and AirPods Pro. Wipe them clean with a cloth slightly dampened with fresh water and dry with a soft, dry, lint-free cloth. For more details on how to get them sparkling, click the link.
don't forget to
Bring Proof of Purchase
Our warranty doesn't cover damage caused by accidents or unauthorized modifications. You can see your warranty status from Apple’s coverage checker. In order to avoid any delays, make sure you receipt of purchase.
Services Price Guide
Insurance Quote
$49
Out of Warranty Assessment
$49*
In Warranty Assessment
Free*
AppleCare+ Assessment
Free*
* Software related issues may incur charges. Incident fee applies.
* Assessment fee can be used towards any hardware repair
Warranty replacement AirPod
Free
Lost Fee AirPod
$125 (each)
Faulty Replacement
$125 (each) or $45 with AppleCare+
AirPod Battery Service Fee
$95 (each)
* Software related issues may incur charges.
Warranty replacement AirPod Pro
Free
Lost Fee AirPod Pro
$149 (each)
Faulty Replacement
$149 (each) or $45 with AppleCare+
AirPod Pro Battery Service Fee
$95 (each)
* Software related issues may incur charges.
Warranty Replacement
Free
Replacement Ear Cushion
$79 (each)
Damaged Replacement
$45 with AppleCare+
Battery Service Fee
$119
* Software related issues may incur charges.
Warranty Replacement Case
Free
Lost Fee
$169 (each)
Faulty Replacement
$169 (each) or $45 with AppleCare+
Battery Service Fee
$95
* Software related issues may incur charges.
Warranty Replacement Case
Free
Lost Fee
$149 (each)
Faulty Replacement
$149 (each) or $45 with AppleCare+
Battery Service Fee
$95
* Software related issues may incur charges.
Warranty Replacement Case
Free
Lost Fee
$165 (each)
Faulty Replacement
$165 (each) or $45 with AppleCare+
Battery Service Fee
$95
* Software related issues may incur charges.
Warranty Replacement Case
Free
Lost Fee
$149 (each)
Faulty Replacement
$149 (each) or $45 with AppleCare+
Battery Service Fee
$95
* Software related issues may incur charges.
Warranty Replacement Case
Free
Lost Fee
$125 (each)
Faulty Replacement
$125 (each) or $45 with AppleCare+
Battery Service Fee
$95
* Software related issues may incur charges.
Warranty Replacement Case
Free
Lost Fee
$109 (each)
Faulty Replacement
$109 (each) or $45 with AppleCare+
Battery Service Fee
$95
* Software related issues may incur charges.
Replacement Ear Tips
$10 (each)
$15 (set of two)
Commonly Asked Questions
This is heavily dependent on the time of year, however typically you will get your device back either same day or within a few business days.
In some cases, yes, however it is not recommended because if the condition of your device changes whilst outside of our service centre, we may be unable to proceed with your repair. Our technicians will always work on a case by case basis to ensure we meet your personal needs.
We have two stores located in Melbourne.
381 Smith Street, Fitzroy, 3065
389 Chapel Street, South Yarra, 3141
See the about us page for contact details.